Sales Associate, Part -Time- Westchester

Sales Associate

Reporting to the Store Manager, the Sales Associate is responsible for executing all efforts required to achieve individual sales goals and providing excellent customer service.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work a flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that both surprises and delights customers.
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long‑term loyal client relationships.
• Act as a brand ambassador – embody brand values, engage customers, and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Ensure consistent inventory accuracy and controls in store.
• Contribute to loss prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer input so that product and merchandising can continually improve.
• Help ensure that the store environment is inspiring and products are easily accessible.
• Understand and reflect Reformation’s core values and culture in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

• Experience working in a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast‑paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• Driven approach to take on new challenges with a self‑motivation for work and career.

Base hourly rate: $16 – $25 per hour
, depending on relevant experience, skills, qualifications, and internal equity.

• Eligible employees receive employer‑sponsored medical, dental, and vision insurance, plus commuter benefits.
• Competitive paid time off policies including vacation, sick leave, and company holidays.
• Retirement planning support and the option to invest in ESG‑aligned funds.
• Opportunity to collaborate globally across offices in LA, NYC, and London.
• Access to fertility care support through Carrot and up to $5,000 USD reimbursement for related expenses after 1 year.
• Contribution to community efforts on a yearly basis.
• Clothing discount, culture events, volunteer time off, and other meaningful perks.

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know.