Field Service Apprentice, Mechatronic

Overview

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. We blend a long tradition with a forward‑looking approach, using state‑of‑the‑art technology and innovative business ideas. We are dedicated to our equipment, technology, associates, and customers—and welcome you to join our team.

Long Island, NY

We are hiring a Mechanical/Electrical apprentice to work on and fix industrial printing machines. The role requires extensive travel, flexibility, a 24‑36 month commitment, and a hunger for learning.

During the apprenticeship you’ll train with a starting base salary of $50,000
, paid travel expenses, a $61 per diem, and full employee benefits during the first year. Successful completion will lead to a career as a field‑service representative.

• Build knowledge of mechanical and electrical processes in an operational environment.
• Assist field‑service personnel during installation and maintenance of Heidelberg equipment, both in the field and at company facilities.
• Provide exemplary customer service: understand customers’ needs and explain work required to restore equipment operation.
• Maintain regular attendance and timeliness at customer sites.
• Perform overtime or weekend work when needed.
• Specialize as an electrical/mechanical apprentice on printing press equipment.

• Ability to travel 80–100 % of the time during the apprenticeship.
• Commitment to a 24‑36 month program.
• Background in mechanical, electrical, mechatronics, robotics, or related fields.
• Hands‑on mechanical aptitude.
• Electrical knowledge.
• Basic mechanical/electrical troubleshooting skills.
• Basic computer skills.
• Minimum age 21 + years due to travel and car policies.

• Proficient in Word, Excel, Outlook.
• Strong analytical skills.
• Effective written and verbal communication with all levels.
• Ability to analyze complex situations and reach sound conclusions.

• High School or equivalent (required).
• Hand tools: 1 year (required).
• Electrical: 1 year (preferred).

Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Heidelberg provides a workplace free from serious recognized hazards and complies with OSHA standards, rules, and regulations. Employees must use safe tools, maintain equipment, and comply with workplace conditions.

Heidelberg is committed to equal employment opportunity for all employees and applicants. The company does not tolerate discrimination or harassment on the basis of race, creed, color, religion, national origin, citizenship, sex, age, disability, sexual orientation, gender identity, marital status, military status, or any other legally protected characteristic.

Heidelberg will not discharge or discriminate against individuals inquiring about or disclosing pay. Disclosure is permitted only in formal complaints, investigations, or legal contexts.

It is rare for candidates to meet every requirement. Even if you don’t meet all criteria, we encourage you to apply.