CASE Manager HV Housing

Job Summary

Responsible for ensuring that all program participants are provided with the services necessary to promote personal and economic independence, to have skills to obtain, maintain, and retain permanent housing, and are living in well-maintained units.

Pay: $25.49 (Hourly) – $53,000

• Adheres to and enforces program regulations, policies, and procedures. Ensures that all clients are receiving quality services that are in compliance with the program.
• Screens individuals referred to program and facilitates admissions. Reviews rules, rights, property reviews, key distribution, and the lease with tenant.
• Assists clients in developing an Independent Housing Plans (IHP) by identifying the participants housing needs and goals.
• Provides information, referrals, counseling, crisis intervention, direct service, and advocacy services.
• Develops and maintains a resource network for referrals as related to the needs of the individuals being served in supervised programs. Collaborates with OMH, DCMH, DSS, Health Homes, property management, and other service providers to assist in fulfilling IHP and program requirements.
• Assists clients with direct services such as current and projected budget, assistance with ADL skills and utility payments, etc. as appropriate.
• Responsible for face‑to‑face meetings with clients no less than twice per month (or more based on program requirements needs).
• Inspects living spaces regularly as required by the program to assess ADL needs and program compliance to assist families with maintaining housing. Submits work orders to property management.
• Evaluates, documents, and informs supervisor of physical plant needs of the housing unit and/or common areas.
• Leads social/psycho educational and recreational groups directly or by engaging outside speakers.
• Completes all Foothold AWARDS and HMIS data and reporting in a timely manner (3 business days). Ensures resident files are complete and up to date.
• Mediates between customers and property management on rental payments, ADLs, and good neighbor skills.
• Prevents loss of income to CHI as a result of vacancy loss, lost rental payments, and /or DSS housing sanctions. Adheres to proper use of company resources (cell phones, office supplies, internet, etc.).
• Completes discharge plans and exit property reviews and key collection, etc.

• Education: Bachelor’s Degree;
  Master’s Degree in human services or related field preferred. (Extensive experience may be substituted for educational requirement).
• Experience: Two years of experience, working in a related field such as mental health, homelessness, healthcare or housing.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi‑lingual (Spanish) is a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet.
• Other
  
  Skills:
  
  Ability to relate to the underserved, homeless, and disabled populations. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to detail.

For more job details, visit the company site at https://(Use the "Apply for this Job" box below)..

FSLA: Non-exempt. Overtime eligible.

Location: White Plains, NY

Schedule: Monday‑Friday 10 AM‑6 PM.