Mobility Program Coordinator

Mobility Program Coordinator

Mobility Program Coordinator

Location:

White Plains, NY

Type:
Contract To Hire

Compensation: $27.00

Contractor Work Model:
Onsite

Hours:

Monday - Friday 8:30a-5pm

• Assist with recruiting families and owners to participate in the Mobility Counseling program.
• Brief interested families and potential owners on the requirements and goals of the program.
• Provide pre-counseling and apartment search assistance to help families move into opportunity areas.
• Process moves, recertifications, interims, ports, rent increases, and update databases accordingly.
• Prepare files for review and scanning.
• Assist tenants in developing Personalized Action Plans (PAP) and make referrals based on needs.
• Monitor tenant's PAP for goal completion and update Share Point.
• Follow up with tenants at scheduled intervals after initial move, including home visits at 30 and 120 days, and annual recertification.
• Ensure families in Areas of Opportunity maintain their tenancies and engage in self-sufficiency activities.
• Serve as liaison between families, FSS coordinators, HCV caseworkers, HQS inspections, and landlords.
• Communicate effectively with families, troubleshoot tenancy issues, and assist with landlord/tenant dispute resolution as needed.
• Update record-keeping systems regarding family attributes.
• Participate in meetings to provide updates on progress, challenges, and successes.
• Safeguard confidential and sensitive information per program rules.
• Perform additional duties as assigned.

• Bachelor's degree in psychology, sociology, social services, human services, education, or a related field plus one year of relevant experience, or a high school diploma with six or more years of full-time paid experience in human services or related fields.
• Experience working with the public in Housing Choice Voucher Program or similar.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal, organizational, and communication skills.
• Ability to interpret and apply program documents, regulations, and statutes.
• Ability to work under critical deadlines and re-evaluate priorities as needed.
• Effective presentation skills and ability to work well with all levels of personnel.