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Member Support Leader - Call Center

Job in White Settlement, Tarrant County, Texas, USA
Listing for: Serenity Healthcare
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 55000 - 72000 USD Yearly USD 55000.00 72000.00 YEAR
Job Description & How to Apply Below
Position: Member Support Leader - High-Volume Call Center

Serenity Healthcare is seeking a Member Support Supervisor to lead a fast-paced, high-volume inbound call team and ensure five-star member interactions. You’ll set the standard, coach daily, and partner with operations and clinic teams to keep workflows smooth and service levels high.

You should have at least 1 year of supervisory experience in a call center, strong communication, and the ability to translate data into coaching actions. Equal Opportunity Employer.

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