Police Communications Operator

Salary

$49,948.00 - $75,298.00 Annually

Location

Indiana County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-

Department

Pennsylvania State Police

Division

SP Stf Srvs Unt Indiana

Opening Date

09/08/2026

Closing Date

9/12/2026 11:59 PM Eastern

Job Code

73020

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST05

Bureau / Division Code

Bureau / Division

Troop A, Indiana

Worksite Address

35 Fenton Road

City

Indiana, Pennsylvania

Zip Code

15701

Contact Name

PSP Human Resource Civilian Placement

Contact Email

RA-SPSPCIVILPLCMT

Are you searching for a career where your focus and quick thinking make a difference every day? The Police Communications Operator position with the Pennsylvania State Police offers a chance to support important public safety efforts. You help keep communities safe by guiding information between callers and Troopers during routine and urgent situations. This role builds strong decision-making skills and provides meaningful work that benefits people across the Commonwealth of Pennsylvania.

Join a team that values professionalism and service!

This position supports essential public safety communications by handling incoming calls, coordinating responses, and maintaining accurate records. As a Police Communications Operator, you will perform the following duties:

• Emergency Call Handling: Receive and prioritize emergency and non-emergency calls from the public and county 911 centers
• Incident Dispatching: Relay incident information to Troopers and request assistance from outside agencies as needed
• Record Management: Maintain and update electronic incident records and search data systems
• Public Assistance: Respond to administrative questions from the public and assist station visitors with information or direction
• Training Support: Participate in communications training and help train new operators on procedures and practices

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 40 hours per week
• Work hours: Rotating shifts, including weekends and holidays
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems;
  or
• Two years of experience using computer systems for entering, updating, and retrieving information;
  or
• Completion of 60 college credits;
  or
• An equivalent combination of experience and training.

Special Requirements:

• You must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• You must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• You must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.

Additional Requirement:

• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background…