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Customer Service Representative
Job in
Whitefish, Flathead County, Montana, 59937, USA
Listed on 2026-06-17
Listing for:
Pike Insurance Services
Part Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
We are seeking a dedicated and friendly Customer Service Representative to join our team in Whitefish, MT. This part-time role focuses on providing exceptional support to our clients, primarily in the insurance sector. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to handle inquiries and returns efficiently.
Responsibilities- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with insurance-related questions, claims, and policy information.
- Process returns and handle related documentation accurately and timely.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to resolve customer issues effectively.
- Provide product and service information to customers to enhance their experience.
- Previous experience as a Customer Service Representative, preferably in insurance.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Proficient with computer systems and customer service software.
- Reliable and able to work part-time hours as scheduled.
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