More jobs:
Florida Licensed Center Supervisor
Job in
Whitefish, Flathead County, Montana, 59937, USA
Listed on 2026-07-06
Listing for:
Molina Healthcare, Inc.
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Leading a team dedicated to customer service excellence, the full-time Florida Licensed Support Center Supervisor will oversee operations to ensure effective handling of member and provider inquiries, manage escalations, and support quality improvement initiatives, all while working remotely.
Key responsibilities- Provide leadership and oversight for the member and provider support center, ensuring compliance with policies and regulatory requirements
- Manage escalations and address complex inquiries related to enrollment, claims, and medical care referrals
- Hire, train, and develop team members while holding them accountable for performance and departmental goals
- At least 5 years of customer service or call center experience, including 3 years in a call center environment
- Strong understanding of insurance products, including Medicaid and Medicare
- Organizational and time-management skills to handle multiple projects effectively
- Ability to maintain confidentiality and comply with HIPAA regulations
- Proficiency in Microsoft Office and relevant software programs
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×