Dock Attendant-Captains Club

Dock Attendant

Do you want to work outside on the water? Our Captain’s Club is located at the marina of our lakefront resort, overlooking surrounding mountains of Whitefish Lake. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family‑owned businesses under Averill Hospitality.

$18 Hourly.

The Captains Club is a private boat club operated out of the Marina at the Lodge at Whitefish Lake. Our members gain access to a fleet of high‑end boats, without the hassle and cost of typical boat ownership while enjoying concierge‑style service from our dedicated crew. As we head into the 2026 season, Captains Club continues to grow and evolve. We are looking for a crew that is excited to serve our members and help deliver the exceptional, luxury boating experience that defines The Captains Club.

Our ideal candidate is passionate about providing exceptional customer service, building relationships with our members, and having an eye for detail to ensure five‑star service. Dock attendants will facilitate member outings, efficiently communicate with members and other staff, and act as an advocate for The Captains Club.

• Maintain a professional image.
• Provide exceptional customer service.
• Maintain excellent knowledge of the club, its offerings, and the ability to recommend and guide guests in safe boating practices.
• Must be comfortable learning new computer software to track members’ reservations, requests, and boat usage.
• Perform all opening, side work, and closing duties accurately and completely.
• Maintain a clean workspace.
• Must be comfortable around boats and willing to obtain knowledge of safe boating operation as well as in‑depth understanding of how to operate our fleet.

• Set up Captains Club stand.
• Review “Todays Reservations” within reservation software.
• Detail and prepare boats for “Todays Reservations.”
• Conduct thorough boat inspections and safety equipment inspections.
• Prepare all requested food and beverage items before members’ arrival and have it stocked on the boat.
• Check members in and out for their reservation within reservation software.
• Track and manage damage or incidents as they arise.
• Assist members in boarding boats and departing from dock.
• Provide safety speech and operational review of boats for each outing.
• Assist members in returning to dock and deboarding boats.
• Be available to act as a concierge for our members and willing to go above and beyond to create unique experiences.
• Fuel boats and detail after each outing.
• Communicate with members on boat availability.
• Promote and enforce all club rules and regulations.

• Must be organized and detail oriented
• Must be punctual and arrive at work on time and in accordance with posted schedule
• Ability to move around the docks and get in and out of boats for cleaning and maintenance
• Follow and respond to management instruction and direction
• Desire to provide exceptional member experience and have an eye for detail regarding boat cleanliness and maintenance
• Be willing and able to operate a boat in, and around, crowded dock areas
• Experience or knowledge of boating, safe practices, and boat operation is desired

• Sitting:
  Occasional
• Walking/climbing stairs:
  Constant
• Crouching/Bending:
  Constant
• Lifting/Carrying (20-30lbs):
  Frequent
• Pushing/Pulling:
  Frequent
• Talking:
  Constant
• Climbing in and out of boats:
  Constant
• Hearing:
  Constant

The physical demands described are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.