Office Assistant – Office of Disability Support Services and SEED Program

This position serves as an office assistant, providing support to students, faculty, and staff in the areas of Disability Support Services and the SEED program. The position coordinates generalcollege information and department-specific assistance for DSS/ESSto students. The Office Assistant reports directly to the Associate Dean for Student Learning and Organizational Development.

PT 28 hours. Monday, Tuesday, and Thursday
12:00 – 6:00 PM, Wednesday 1:00 – 6:00 PM and Friday, 12:00 – 5:00PM, Occasional nights and weekends required

• Serves as receptionist and provides administrative support forESS/DSS/SEED to include events, student activities, recruitment and retention initiatives, and professional development. This involvesproviding support for the Next Step Transition Conference and otherDSS/SEED events, including booking room(s), event setup,maintaining a database of attendees/outside resources, and assisting in preparing/updating marketing materials for workshops and presentations.
• Provides appropriate ESS/DSS information to students, faculty,staff, and local agencies regarding services available through ESS(Learning Specialist, DSS Learning Specialist, Tutoring, etc.) and effectively and updates DSS departmental resources each semester(i.e. resources for mental health/behavioral health,diagnosis/testing, etc.).
• Maintains student records DSS.
• Schedules and coordinates student appointments, accessaccommodations, alternative test accommodations, adaptive equipment loans, special classroom equipment, and contracted services.
• Independently composes correspondence, reports and other formsof written communication.
• Enters appointment data and generates reports from collegedatabase systems.
• Provides input and retrieval for inter and intra-departmental,divisional and collegial reporting.
• Duplicates, collates, and prepares mailings and informationalmaterials directed to students, faculty, staff, local agencies, andhigh schools.
• Maintains updated budget system and monitors budgets and purchases for SEED and other contracted services.
• Assists with scheduling tutoring and learning specialistappointments and the implementation of ESS and DSS activities.
• Provides support for remote tutoring program including screening tutoring sessions when needed.
• Train students in the use of assistive/adaptive equipment.
• Responsible for maintaining the ESS/DSS equipment inventory.
  
  Maintain records of DSS technology/equipment, knowledge oftechnology to troubleshoot technology/equipment borrowed by students.
• Assists with the facilitation of transition workshops andcenter tours.
• Coordinates scheduling of testing including working with faculty and proctoring tests within the department.
• Helps maintain an inviting appearance of ESS/DSS suite.
• Other duties as assigned by supervisor.

• Associate’s degree from an accredited institution or acombination of education and experience sufficient to successfully perform the essential duties of the job.
• High school diploma/GED.

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PAChild Abuse History, Act 114 FBI Clearance Fingerprinting)

• Ability to prioritize and handle multiple tasks in a busyopen-reception environment.
• Strong knowledge word processing, spread sheet, shared drivesand database systems.
• Excellent written and spoken communication skills.
• Sensitivity to diverse and multicultural student population.
• Experience or demonstrated ability to handle confidential information and safeguard private information while promotingacademic integrity.
• Ability to be cooperative, pleasant, and helpful when working with a diverse population of students, staff, and the general public.
• Ability to work in a team environment.
• Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge
• Some schedule flexibility will be required for officecoverage.

• Bachelor’s Degree
• Two years of related work experience.
• Bilingual (Spanish/English)

• Ability to effectively communicate,…