Endpoint Security Analyst

Endpoint Security Analyst Work Schedule

Full time, 40 hours per week. Must be available to work nights, weekends, and off hours as needed. (The standard work week is Monday through Friday, 8:00 AM to 5:00 PM. Exempt professionals are expected to maintain a flexible schedule to ensure all responsibilities and collegiate needs are met, including occasional work outside of core business hours.)

The Endpoint Security Analyst is responsible for the security, integrity, and operational health of the institution’s end‑user computing environment. This includes the engineering and management of security controls for workstations (PC/Mac), mobile devices, and networked peripherals such as printers. The position works closely with the IT Support team to uphold academic productivity while maintaining a robust defense against evolving threats. Reports to Director of IT Support Services.

• Endpoint Protection Management:
  Administer and optimize Endpoint Detection and Response (EDR) and Next‑Generation Antivirus (NGAV) solutions across all college‑owned end‑user devices.
• Device Lifecycle Security:
  Implement and maintain secure configuration baselines (e.g., CIS Benchmarks) for workstations and mobile devices using unified endpoint management (UEM) tools like Jamf, SCCM, and WSUS.
• Workstation Management:
  Maintain standardized configurations for classroom and administrative workstations to ensure a consistent experience and prevent unauthorized persistent changes to software and settings.
• Vulnerability & Patch Management:
  Identify, prioritize, and automate the remediation of vulnerabilities on end‑user hardware, including third‑party application patching and firmware updates for networked printers, end‑user workstations (Mac/PC), mobile devices, and other end‑user devices.
• Secure Process Best Practices:
  Implement and advocate for secure workflows, such as Follow‑Me or authenticated release printing, to prevent sensitive information exposure, reduce waste, and create efficiencies.
• General Print Administration & Support:
  Provide high‑level support for the college’s networked printing environment, ensuring high availability of services while managing driver deployment and printer configuration via centralized management tools.
• Print Infrastructure Security:
  Secure the printing environment by hardening device firmware, disabling insecure protocols (e.g., Telnet, FTP), and ensuring all print traffic is encrypted across the campus network.
• Incident Triage:
  Serve as the primary security escalation point for the IT Support desk, investigating alerts from endpoint sensors and performing initial forensic analysis of potentially compromised devices.
• Security Automation:
  Develop scripts (Power Shell, Bash, or Python) to automate routine security audits and the deployment of security agents across the enterprise.
• Compliance & Reporting:
  Monitor and report on endpoint compliance with federal and state regulations (e.g., FERPA, GLBA) and institutional security policies.
• Maintain and update an operational manual.
• Perform other duties or special projects as assigned.

• High school diploma or equivalent.
• CompTIA Security+ or CySA+ or related cybersecurity certification. If not in possession, must acquire within the first 6 months of employment.

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting).

• 3-5 years of experience in IT support or systems administration with a heavy focus on endpoint security and device management.

• In-depth knowledge of Windows, macOS, iOS, and Android security architectures.
• Experience with Unified Endpoint Management (UEM) and Mobile Device Management (MDM) platforms.
• Proficiency in scripting for automation (e.g., Power Shell or Python) to manage large‑scale device environments.
• Knowledge of common attack vectors targeting end‑users, such as phishing, credential theft, and drive‑by downloads.
• Ability to communicate complex technical security concepts to non‑technical faculty, staff, and students.
• Demonstrated ability to create clear,…