Business Office Manager BOM

Business Office Manager (BOM)

Majestic Care of Whitehall is looking for a Business Office Manager to join our team’s mission and believe in our core values. Our mission:
Through the hearts of our Care Team Members, we provide excellent healthcare to those we serve.

• L – Listening
• E – Empathy
• A – Accountability
• D – Decisiveness

This is how we create a culture to LEAD with Love.

The Business Office Manager (BOM) is responsible for the operations of the business office including accounts receivable, resident billing, accounts payable, payroll, central supply, and Resident Trust Fund.

• Set up and maintain financial files for residents: billing, admission papers, state and Medicare reimbursement documents.
• Complete receipt records, post deposits, run cash receipts batch listings, research, prepare, post adjustments, call in deposits, and enter census daily into the community database.
• Coordinate and perform the collection of accounts receivable and past‑due accounts.
• Review payment policies and procedures with new admissions and their responsible parties.
• Prepare billing for agencies, Medicare, veterans, and other billing agents.
• Administer and reconcile resident trust accounts and petty cash.
• Prepare and submit corporate, Medicare and agency reports, ensure posting of ancillaries, and perform month‑end close procedures.
• Provide supervision and assistance to the A/P Specialist, Receptionist, and other business office care team members.
• Perform other tasks as assigned and within scope of practice.
• Demonstrate empathy, courtesy, kindness, and professional workplace behavior and customer service to all residents, care team members, vendors, visitors, and family members at all times.
• Attend all mandatory in‑services and complete timely all necessary Relias trainings scheduled to perform.
• Keep abreast of and discuss with supervisor or manager all necessary policies, procedures and business practices within the scope of the position held to effectively perform all duties assigned.
• Occasional travel may be required.
• The BOM may serve at times as a back‑up to the HR Manager, and may be required to perform tasks outlined in the HR Manager position.

• High school diploma or equivalent; required.
• AS or BA degree in Accounting or Business preferred.
• Three years of experience in accounts receivable, collections, or similar.

• Quarterly Pay Increase
• Daily Pay
• Company‑Paid Life Insurance
• Telehealth Services
• Double Pay on Holidays
• Care Team Member Relief Fund

Join the Majestic Care team where compassion meets excellence!