Quality Technician- 2nd Shift

JOB DESCRIPTION

POSITION TITLE: Quality Technician

POSITION STATUS: Full-Time, Permanent

LOCATION: Whitehall, OH

DEPARTMENT: Quailty

REPORT TO: Quality Supervisor

EFFECTIVE DATE: 8/5/2025

This role is responsible for upholding product quality and food safety within assigned production areas by adhering to regulatory, company, and customer requirements. The position ensures all products meet established specifications, supports root cause investigations and corrective actions for deviations, and partners with cross-functional teams to sustain compliance and drive continuous improvement in safety, food safety, and quality initiatives.

• Ensure compliance with all regulatory, customer, and company standards
• Drive a culture of food safety and quality across the facility
• Promote continuous improvement practices and initiatives
• Maintain accurate and timely documentation for traceability and verification
• Escalate and help resolve issues impacting product safety, legality, or quality

This list is not all inclusive, other duties assigned as necessary by management.

• Conduct internal audits and equipment calibrations to verify food safety and product quality
• Investigate deviations, consumer complaints, and assist with root cause analysis
• Follow and enforce programs and policies that support SQF, regulatory, company, and customer standards
• Support the implementation, maintenance, and improvement of the SQF system
• Review production records and documents for completeness, accuracy, and compliance
• Collaborate with other departments to implement corrective and preventive actions

• Perform timely qualitative and quantitative testing on raw materials, in-process products, and finished goods
• Accurately document test results and maintain records for traceability
• Troubleshoot testing instruments and support evaluation of test methods
• Assist with validation of production lines and equipment
• Escalate food safety and quality issues and assist with root cause and corrective action (RCA) efforts

• Perform all tasks safely, efficiently, and accurately to support optimal plant performance
• Adhere to environmental, health, and safety (EHS) policies and serve as an active member of safety initiatives

• Minimum 2 years of quality assurance experience (food manufacturing preferred)
• High School diploma or Equivalent required
• Associate or bachelor’s degree in Quality Assurance, Food Science, Chemistry, or related field preferred
• Knowledge of food safety, microbiology, and sanitation concepts
• Familiarity with regulatory certifications (Kosher, Organic, RSPO, Non-GMO, Gluten Free) preferred
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)

• Strong verbal and written communication skills
• Ability to apply mathematical reasoning to practical situations
• Highly organized with excellent troubleshooting and prioritization skills
• Able to think critically in a fast-paced environment

• Ability to work independently with minimal supervision
• Capable of standing, walking, bending, twisting, and lifting for extended periods
• Ability to lift and move up to 50 pounds
• Interacts professionally with honesty, integrity, and respect
• Must be comfortable working in an environment that handles pork products, alcohol, gluten, milk/dairy, and potentially tree nuts and peanuts

• Creative Thinking: re-examining traditional strategies and practices, and proactively looking for new ideas and ways to improve products, services, and work processes. A person with this competency looks at problems and opportunities from a unique perspective, seeing patterns and themes that are not immediately apparent to others and taking time to refine and shape a new idea so it has a higher likelihood of success.
• Information Seeking: Investigates and researches information, digs to resolve discrepancies; obtains information or opinions internally and externally to gain insight or expertise – makes well informed decisions.
• Initiative: Initiates courses of action that will lead…