Operations Supervisor

Why You Should Choose Standard Bus

Standard Bus Contracting offers an opportunity that is rewarding and allows for growth within the company. We offer a competitive remuneration package and employee recognition programs.

The Operations Supervisor role is a hands‑on position that requires a strong knowledge of transportation and of Whitehorse and surrounding area. The primary business is school busing and some charters. This role will work closely with the Operations Manager to ensure operational needs are met.

• Provide leadership and direction to key departments:
  Operations, Safety, Dispatch and Training
• Maintain awareness of current industry trends and changes
• Investigate and initiate change to improve operations systems and procedures
• Supervise and direct personnel
• Ensure all routes are covered in the most equitable and efficient manner
• Assist with driver performance issues by supervising and supporting the training officer(s)
• Work closely with the maintenance department to ensure adequate numbers and sizes of units are available to cover all routes
• Set‑up and input data for driver payroll
• Handle public and driver inquiries, hostile or complimentary, demonstrating empathy and professionalism
• Establish and maintain relationships with current and future clients
• Adhere to company Core Values, and achieve its Strategic Goals

• Post‑secondary education with emphasis on management; or equivalent experience
• Previous operations or transportation industry experience preferred
• Previous supervisory experience
• Bilingual in French and English considered an asset
• Expertise in organizational planning and problem solving
• Knowledge of provincial and federal laws & regulations pertaining to industry requirements
• Knowledge of WCB and Occupational Health & Safety regulations
• Exceptional organizational, analytic problem solving, and diplomacy skills
• Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and tact
• Proficiency in Microsoft Office