Operations Manager

Position: Operations Manager at Manitoulin Transport
Become the Operations Manager for Manitoulin Transport’s terminal in Whitehorse, YT and ensure the highest operational efficiency and customer satisfaction. Drive daily activities with a focus on safety and service quality.

In the Terminal Manager role, you will oversee all operations at the Whitehorse terminal, ensuring that customer service, health standards, and administrative responsibilities are met effectively. Your ability to manage staff, monitor performance reports, and collaborate on recruitment and training will be critical for success. Additionally, you will work to optimize the use of equipment and personnel to meet service targets.

Key Responsibilities:

• Lead daily terminal operations with a customer-first approach

• Ensure compliance with health and safety protocols

• Manage facilities and vehicle maintenance efficiently

• Monitor operational reports for reporting accuracy

• Coordinate staffing and work schedules for optimal performance

Requirements:

• Class 1 license is advantageous

• Post-secondary education considered beneficial

• Strong customer service background

• Previous experience in LTL and labor management

• Knowledge of health and safety compliance

Leverage your expertise in operations management to enhance service delivery at Manitoulin Transport in Whitehorse.
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