Heavy Equipment Technician - Field

Overview

With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. Every day, we strive to meet market needs with excellent solutions, equipment, and services. We believe we have the best talent to deliver on those expectations.

We are looking for a Heavy Equipment Technician - Field to join our Service team in Whitehorse, Yukon.

Salary range: $52.74 per hour.

As our Heavy Equipment Technician
, you’ll play an integral role in performing major diagnostics and major repairs and servicing all equipment in the fleet with minimal supervision. You are responsible for providing the highest quality of service and for complying with the company’s established policies and procedures. This position will be responsible for developing and coaching apprentices.

• Red Seal or Journeyperson Technician Certification
• 2–5 years related experience
• Solid knowledge of equipment systems and repairs
• Good communications skills with peers and supervisors
• Basic knowledge of computer applications
• Committed to continuous learning
• Strong technical background and capable of communicating with technicians and customers regarding parts and service
• Health & Safety Knowledge – OH&S rules and regulations guidelines

• Heavy Equipment Technician Red Seal certification

“Service First”. It’s our company slogan and you are driven to support external and internal customers with exceptional solutions. You’ll recognize that our customers’ livelihoods depend on the service they receive from our team.
Safety Minded
. You work safely, following all safety programs and procedures every time. You will champion best practices in our systems and procedures.

Certification
. You have earned certification as a Red Seal Heavy Equipment Technician and are ready to apply your knowledge to make Great West Equipment your customers’ first choice.

Critical Thinker
. You collect and examine technical information to pinpoint issues with various equipment systems. You’ll be proficient in diagnostic tools, accessing product information, and providing timely solutions with minimal assistance. You will thrive on troubleshooting and be able to read system diagrams.

Keeping Your Cool
. You may work under pressure in remote areas with limited technical support or in extreme weather. This can be a physical job with heavy lifting and carrying. Hours may be long during busy cycles and overtime may be required. Vacation time is provided and encouraged.

Relationship Builder
. You’ll build rapport with customers, their equipment, and their business to keep them running smoothly.

Vigilance
. Report customer satisfaction, trends, and leads for equipment sales to the sales team. Be the eyes and ears of the branch and help make a difference.

Mentorship
. Listen actively and assess apprentice technicians, identifying areas for improvement and providing on-the-job training.

Organization
. This is a detail-oriented position; you will have systemized methods to prepare information, parts, and tooling before attending a worksite.

This is a full-time, permanent position with a competitive compensation package including full health and dental, disability, family assistance, and a company-sponsored RRSP plan. You will contribute to delivering exceptional service and becoming each customer’s first choice for service, equipment, and parts.

Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you.

At Nors, we value our people as the driving force behind our success. We promote a positive, fair and inclusive working environment with respect and continuous learning. All opportunities are open on the basis of equality, respecting diverse abilities, backgrounds, identities and cultures.