Administrative Assistant

Administrative Assistant Evergreen Campus of Care | White Rock, British Columbia, Canada | Regular Full-Time The Opportunity

At Baptist Housing, every day is an opportunity for you to help our seniors experience life well in supportive communities. As a member of our team, you can experience a fulfilling career while working in a collaborative environment where support for you is prioritized.

We are currently seeking an Administrative Assistant to serve as the welcoming first point of contact at our Evergreen Campus of Care in White Rock. In this role, you will support the Administrator and leadership team by delivering high‑quality administrative, financial, and operational support that helps our community run smoothly and joyfully.

* This role is from Tuesday to Friday (about 32 hours/week)

Reporting to the Administrator
, the Administrative Assistant plays a vital role in the daily operations of Evergreen Heights and Manor. You will manage a wide range of administrative and financial responsibilities, including resident admissions and discharges, billing and accounts, office coordination, and team support.

As a key ambassador for Baptist Housing, you will foster positive relationships with residents, families, team members, and external partners while ensuring accuracy, confidentiality, and compliance with organizational and regulatory standards.

• Coordinate resident admissions, transfers, and discharges, ensuring all documentation is completed accurately and confidentially
• Organize, maintain, and secure resident charts and records
• Serve as a primary contact for residents and families, responding to administrative and financial inquiries
• Communicate with families regarding billing, move‑ins, and move‑outs

• Track and manage resident rents and charges using Sage
  , Senior’s Care software, and Point Click Care  (PCC)
• Process resident payments (cheques and cash), deposits, refunds, and billing adjustments
• Monitor accounts receivable and follow up on arrears with sensitivity and professionalism
• Liaise with external agencies (e.g., Fraser Health, BC Housing) to ensure correct rates and payments
• Prepare monthly financial reports and assist with audits as required

• Provide administrative support to the Administrator, including reports, correspondence, and presentations
• Maintain office systems, filing, and documentation
• Coordinate meeting logistics, care conferences, medication reviews, and events
• Order and manage office supplies and support office equipment maintenance
• Create internal communications and materials using Canva and PCC
• Provide basic IT troubleshooting support

• Build positive working relationships with residents, families, team members, and partners
• Communicate with payroll, HR, and operations to address scheduling, financial, or administrative inquiries
• Support continuous improvement initiatives to streamline office and administrative processes

• Graduate of a recognized post‑secondary Business Administration program or a related discipline
• Minimum 3 years’ experience in an administrative assistant role, preferably in a long‑term care or health care environment
• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher) and strong general computer skills
• Ability to type a minimum of 60 words per minute accurately
• Bondable and able to work effectively both independently and within a collaborative team environment
• Excellent communication skills, both written and verbal, with strong interpersonal abilities
• Highly organized, detail‑oriented, and able to manage multiple priorities efficiently
• Familiarity with Point Click Care , Canva, and office equipment is an asset
• Physically and mentally able to carry out assigned duties in the working environment

You are warm, organized, and service‑oriented, with a natural ability to create welcoming and efficient environments. You thrive in a fast‑paced setting, manage multiple priorities with ease, and take pride in accuracy and confidentiality.

You are motivated by purpose, grounded in…