Supervisor, CT - Peace Arch Hospital

Detailed Overview

Reporting to the Site Coordinator, Medical Imaging, the Supervisor, CT, practices in accordance with the standards of professional practice as well as utilizing a client and family centered care model and the vision and values of the department within Fraser Health (FH). The Supervisor works in a team-based environment and is responsible for the supervision and coordination of technical and staffing activities of an assigned area.

Oversees the quality of technical work performed, participates in recruitment and performance management, coaches and orientates team members. Updates and standardizes policy and procedure manuals, compiles financial and statistical reports and responds to enquiries. Facilitates and coordinates research and development projects and participates in the management of computerized information systems. Responsibilities Supervises and coordinates the technical and staffing activities for assigned area by utilizing staff effectively within the allocated budget to meet changing workload demands, setting daily priorities and providing technical guidance/advice.

Assists with the troubleshooting of equipment, facilitates workplace solutions with other personnel, troubleshoots other work related issues and consults with the management team, medical staff and other technical team members as required to ensure services are performed in an effective, efficient and cost effective manner. Evaluates requisitions for urgency and procedure requirements, consults/communicates with Radiologist regarding requests concerning special requirements and co-ordinates activities with other clinical departments.

Oversees the quality of work performed for assigned area by participating in the development of protocols, checking with team members to ensure procedures/examinations are conducted according to established protocols, ensuring the documentation and implementation of corrective action and assisting with resolutions to difficult quality control issues by determining appropriate internal/external action according to established protocols. Participates in departmental quality improvement and risk management activities by identifying, implementing and evaluating procedures/systems changes as required and training new staff in quality improvement and verification procedures.

Participates in performance management of team members to promote quality work performance by conducting regular performance evaluations in collaboration with the management team and other designated personnel and providing input regarding technical competence and additional training requirements. Documents performance problems which may lead to discipline for management’s attention and follow-up. Participates in the recruitment of team members in collaboration with the management team and other designated personnel by identifying vacancies, commencing internal paperwork, participating on interview panels for staff selection and providing recommendations regarding evaluation of candidates to facilitate optimal hiring decisions.

Coaches team members, determines and implements related training and orientation in conjunction with management team and Clinical Instructor by clarifying requirements, discussing progress and facilitating establishment of individual and team goals. Assesses progress and provides feedback and/or written documentation to ensure adherence to departmental standards. Coordinates the introduction and ongoing development of new skills/procedures including an orientation program to ensure staff are familiar with organizational policies, procedures and standards of practice.

Arranges and presents in-service sessions as required to respond to the learning needs. Ensures appropriate staffing coverage within the area in collaboration with Regional Scheduling staff by providing timely information for the preparation of work schedules. Provides guidance and troubleshoots on staffing/scheduling related issues. Facilitates rearrangement of assignments to provide coverage in cases of unplanned staff shortages/absences. Calls in relief staff as appropriate and identifies overtime requirements…