Receptionist, Customer Service​/HelpDesk

The Boat House of Whitewater is seeking a receptionist with experience in the recreational marine industry or general knowledge of outdoor recreation, tourism, or hospitality to join our team of professional, customer-focused individuals.

If you are a customer service enthusiast with a passion for active waterfront environments, we have an exciting opportunity for a dynamic individual to become the welcoming face of our team! As a Boat House Receptionist, you will play a crucial role in ensuring our guests have an unforgettable experience from the moment they arrive.

The ideal candidate will:

• Be the face and voice of the Boat House to our guests.
• Familiarize themselves with our customers and cater to their needs.
• Greet and direct Boat House guests.
• Learn the most frequently asked questions and their answers.
• Handle all incoming phone calls for the Boat House, answering questions and directing guests to the appropriate department.
• Welcome and direct walk-in guests, answering questions and connecting guests with proper department.
• Act as a liaison/advocate for our customers with other departments such as accounting and service.
• Provide administrative support, including general clerical duties.
• Perform various clerical tasks, making calls on behalf of the organization, and documenting all necessary details for management review.
• Work independently and as a team to help the business achieve its goals.
• Attend all assigned meetings.
• Adhere to all company policies and procedures.
• Assist in maintaining the professional, clean appearance of the business.
• Perform other duties as assigned.

The Boat House is an EOE and participates in the federal E-Verify program.

The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.