Student Success Coordinator - Continuing Education

Position: Student Success Coordinator - Continuing Education - 2 Openings
## Student Success Coordinator - Continuing Education - 2 Openings
* Bachelor's degree
* Minimum of 1 year of professional experience in advising, counseling, student services, human services or related field
* Driver’s License and reliable transportation:
This position requires occasional evening and weekend work, as well as travel to partner high schools
* 2+ years of experience in K-12 or higher education, ideally in student services
* Strong understanding of dual enrollment programs and their benefits
* Prior experience working closely with high school students
* Proficiency in Microsoft Office suite and student information systems
* Experience working within a Customer Relationship Management (CRM) tool
* Excellent oral and written communication skills with ability to match message delivery to audience needs via multiple delivery methods
* Ability to flourish and thrive in a fast-paced environment of rapid change, be comfortable with ambiguity, and think on one’s feet
* Demonstrated ability to provide quality customer service, including timely communication in-person, via phone, and email
* Demonstrated experience utilizing active listening and critical thinking skills to effectively solve problems
* Ability to use an array of technology tools including databases, Microsoft office suite, and social networking
* Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds
* Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
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