Community Service Officer

Community Services Officer

This part-time, non-sworn, paraprofessional position performs limited law enforcement and code enforcement functions in support of Police Department operations. The Community Services Officer must be highly motivated, organized, and capable of managing priorities independently while demonstrating strong interpersonal and communication skills.

This is a limited-term position with a maximum duration of two (2) years, intended for individuals actively pursuing an Associate's or Bachelor's Degree in Police Science, Criminal Justice, or a closely related field from an accredited college or university. The position is designed to provide practical experience and professional development for individuals with a strong interest in law enforcement and public service.

Under the specific supervision of the Administrative Captain, this position will perform limited law enforcement functions and code enforcement duties for the Police Department.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary.

• Issue warning notices, tickets and fines for ordinance violations documenting with photographs or video
• Complete necessary reports and investigations on enforcement action taken, including follow-ups.
• Engage in animal control activities.
• Process lost and found property as reported.
• Assist in traffic and crowd control at accidents and/or fire scenes, parades, and special events.
• Assist stalled vehicles and stranded motorists, performs limited traffic control functions.
• Perform routine errands and assist in special projects.
• Patrol City parks and beach for building and equipment security and park closing compliance (summer months).
• Other duties as assigned.

Additional Duties and Responsibilities

• Fill in for Crossing Guards.
• Inspect private property within the City for code compliance, i.e. trash / junk / quality of life issues.
• Take proactive and reactive enforcement action on property maintenance, sidewalk snow removal, tall grass, sanitation and lawn parking violations.
• Answer code compliance questions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or equivalent.
• Pursuing an Associate's or Bachelor's Degree from an accredited school with a degree in Police Science, Criminal Justice, or a closely related field.

Language Skills

• Ability to advise and interpret how to apply policies, procedures and standards to specific situations.
• Ability to utilize a variety of advisory data and information such code manuals, City ordinances, directories, State statutes, procedures, guidelines and non-routine correspondence.
• Ability to communicate orally and in writing with City personnel, Department personnel and general public.
• Ability to establish effective working relationships with court officials, business persons, public organization representatives, attorneys, other law enforcement personnel and the general public.
• Ability to quickly make assessments of emergency situations, determine appropriate responses and act assertively; cope with situations firmly, courteously, and tactfully.
• Skill in public speaking.
• Fluency in second language preferred.

Mathematical Skills

• Ability to complete accurate mathematical calculations as may be required of the position.

Reasoning Ability

• Ability to exercise independent judgment in emergency and non-emergency situations in accordance with departmental rules and regulations.
• Ability to cope with emergency situations calmly but effectively and to react quickly to secure accurate and precise information on the location, extent and nature of the emergency aid requests.
• Ability to quickly make assessments of emergency and non-emergency situations, determine appropriate responses and act assertively; cope with situations firmly, courteously, and tactfully.
• Ability to work well under pressure and handle stressful situations, to organize work and set priorities, managing time and resources to meet deadlines and changing demands, perform duties with a minimum of supervision.
• Ability to analyze data and information using established criteria, in order to determine consequences and to identify and select alternatives.

Equipment Operated

• Skill in the operation of departmental equipment, including but not limited to desktop computer; vehicles; animal control devices; radios; speed board, pepper spray, handheld ticket units; pager; 10-key calculator; cameras and video equipment; telephone; copy machine; fax machine.

Other Qualifications

• Working knowledge of basic computer functions and computerized record-keeping systems.
• Demonstrated personal and…