IT Business Analyst III - Registrar; UPDATED

IT Business Analyst III - Registrar

Job Category: Academic Staff

Employment Type: Regular

Job Profile: IT Business Analyst III

The Information Systems and Business Analyst supports student success and the university’s mission through business process analysis, systems support, and data reporting for the Office of the Registrar. The position is a key partner to faculty, staff and administrators by managing and supporting the People Soft Student Module, related portals, and third‑party software integrations critical to academic and student services across the university.

The Analyst participates in the planning, implementation, maintenance, and support of Registrar’s Office technology systems, including software and data processes, working closely with the Registrar’s Office team, ITS, Enrollment and Retention, and campus partners to improve system functionality, maintain data security, and support efficient operations.

• Maintain knowledge of People Soft security features and functionality.
• Work with ITS to ensure data security and appropriate role access.
• Manage student information system access for employees based on job responsibilities.
• Develop, prepare, and distribute reports related to enrollment, credit hours, degrees awarded, academic standing, and other student data.
• Maintain reporting schedule and send reports for federal, state, and institutional reporting requirements.
• Collaborate with Institutional Research and campus partners regarding student information and reporting needs.
• Develop and maintain procedures to ensure the integrity of student data and records.

• Coordinate with other department business analysts and ITS regarding system maintenance, development, and user access.
• Develop and maintain knowledge of system interfaces impacting student records, including Financial Aid, Admissions, and Student Financials, including documentation of technical procedures and system processes to support efficient operations.
• Participate in requirements planning and feasibility determination.
• Work on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.
• Manage online and batch processes for third‑party software and student data integrations.

• Assist senior staff in developing strategic approaches to problem‑solving and anticipating issues.
• Participate in staff meetings, committees, and departmental projects.
• Provide excellent customer service to students, faculty, staff, and campus partners, including training and serving as a resource for non‑routine problems, processes and policies.
• Work collaboratively with the university community to support departmental and institutional goals.
• Participate in training, conferences, and professional development opportunities.
• Perform other duties as assigned.

• Formulate and define systems scope and objectives through research and fact‑finding combined with an understanding of applicable business systems and industry requirements.
• Train, serve as a resource, and provide guidance to other IT business analysts on non‑routine problems, processes, and policies.
• May lead cross‑functional project teams and may manage portions of the project life cycle.
• Devise or modify complex information systems including analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary.
• Determine and recommend programs required for optimal problem‑solving within cost/performance objectives.
• Participate in requirements planning and feasibility determination.
• Assist senior staff in developing strategic approaches to problem‑solving and anticipating issues.
• Perform analyses and prepare reports to ensure that programs meet or exceed schedule commitments.
• May work with external vendors or service providers.
• Work on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.

The University of Wisconsin‑Whitewater does not offer H‑1B or…