Diesel Service Technician 1st shift

Job Details

Job Location:

CORPORATE - WHITEWATER, WI 53190

This position supports the service division with quality customer service and efficient service of customer fleet vehicles and company vehicles as requested. Employee strives to ensure customer vehicles are maintained in good condition prior to delivery to the customer for use or by performing Pre-Delivery Inspections (PDI), vehicle set-up, and initial/on-going maintenance.

• Diagnose problems with equipment and vehicles by test driving vehicles to gauge performance/problems, running diagnostic tests, analyzing diagnostic results, seeking
• Ability to troubleshoot and repair complex electrical, fuel, or multiplex issues; must have the ability to use a Digital Vol Ohm Meter (DVOM).
• Performs preventative maintenance on vehicles as necessary, including customer vehicles and company fleet vehicles.
• Performs new bus Pre-Delivery Inspections (PDI) and set up, inspecting body, frame, and electrical components while troubleshooting, diagnosing and repairing to specifications.
• Performs regular maintenance on existing fleet such as repairing and installing parts, seats, panels, leaks, etc.
• Performs some structural body work such as welding, assembly, structural modifications, and cleaning panels
• Accurately documents time and materials spent on each job in the appropriate technology platform in support of customer billing. Strives to maintain efficiency standards to maximize billable time and materials in support of the Service division’s goals.
• As required, make emergency service calls as necessary for stranded fleet vehicles or other equipment.
• Performs occasional supervised on-site customer repairs including, but not limited to vehicle maintenance, vehicle defect repairs, recalls, and warranty repairs.
• Assists other technicians in performing technical activities and resolving issues.
• Explains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and/or customers.
• Continuously learns new technical information and techniques in formal training sessions in order to stay abreast with rapidly changing automotive and industry technology; works towards obtaining and maintaining Original Equipment Manufacturer (OEM) certifications.
• Keeps management aware of mechanical repair problems as the occur.
• Requests or obtains necessary materials, parts and tools; demonstrates accuracy and attention to detail in completing written forms and logbooks; uses and maintains a database to access and record repair or maintenance information.
• Ensures cleanliness of the shop and properly bills/records this time appropriately.

• Follows Nelson’s Bus Service, Inc. policies and procedures; upholds organizational values; exhibits respect and sensitivity for cultural differences; promotes a harassment-free work environment; demonstrates knowledge of EEO practices and guidelines.
• Observes safety and security procedures; reports unsafe conditions and/or driver traffic violations to management team. Demonstrates a commitment to company safety and risk management efforts.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty competently. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma plus two-year technical diploma in an Automotive Technology filed and one (1) year of related work experience or the equivalent combination of related work experience and formal…