Dispatch Manager

Join a Team That Keeps Communities Running

At Johns Disposal, we don’t just collect waste—we keep communities clean, safe, and moving. We’re looking for a driven and organized Dispatch Manager to lead daily operations across our residential, commercial, and roll‑off service lines. If you thrive in fast‑paced environments, enjoy solving problems in real time, and want to lead a team that makes a visible impact every day, this role is for you.

As a Dispatch Manager, you’ll be at the center of our operations—coordinating routes, supporting drivers, and ensuring every customer is serviced efficiently and reliably. You’ll lead dispatch staff, collaborate with route managers, and continuously look for ways to improve performance.

• Oversee daily dispatch operations to ensure all routes are completed safely, efficiently, and on time
• Monitor driver progress and provide real‑time support throughout the day
• Dispatch missed stops and resolve service issues quickly and effectively
• Partner with route managers to improve route efficiency and balance workloads
• Analyze operational data to identify cost‑saving and productivity opportunities
• Investigate and resolve customer service concerns, including missed stops
• Manage and support dispatch team members through coaching and performance feedback
• Oversee roll‑off scheduling and service coordination
• Drive a culture of accountability, teamwork, and continuous improvement

We’re seeking a strong leader who can think on their feet, communicate effectively, and keep operations running smoothly under pressure.

• Associates degree required; or High School Diploma/GED with two (2) years of relevant experience
• 3 years of experience in dispatch, logistics, transportation, or operations
• Previous leadership or supervisory experience
• Strong organizational and problem‑solving skills
• Ability to manage multiple priorities in a fast‑paced environment
• Proficiency with computers and ability to learn dispatching/routing systems

• Experience in the waste or recycling industry
• Knowledge of route optimization and fleet operations
• Experience with GPS, routing, or dispatch software

• Be part of a family‑owned company that values its people
• Play a key leadership role in daily operations
• Work in a fast‑paced, team‑oriented environment
• Make a direct impact on service quality and community satisfaction

This is a full‑time, salaried position, typically working between 5:30 am –3:00 pm, with flexibility based on operational needs.

If you’re a proactive leader who enjoys solving problems, supporting teams, and driving operational success, we’d love to hear from you.