Front Desk Coordinator

Front Desk Coordinator – Columbia Auto Body (Whitman, MA)

Columbia Auto Body is looking for a reliable, organized, and customer-focused Front Desk Coordinator to join our fast-paced and energetic team. This role is the first point of contact for our customers and plays a key part in delivering the high level of service we’re known for.

• 401(k) matching
• Free uniforms
• Paid time off

• Answer and manage incoming phone calls
• Respond to emails in a timely and professional manner
• Handle faxing, scanning, and general office tasks
• Greet customers and assist with check-in/check-out processes
• Provide excellent customer service and maintain a positive experience
• Coordinate communication between customers, staff, and insurance companies
• Support daily front office operations as needed

• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Comfortable with basic office technology (phones, email, scanning, etc.)
• Prior customer service experience is a plus

At Columbia Auto Body, customer service is a core part of our values. We take pride in creating a fun, supportive, and high-energy work environment where everyone plays an important role. We’re looking for someone who fits our culture and is ready to grow with us.