Business Office Manager

About the Opportunity

Provides clerical and administrative support to the department leaders and Executive Director; organizes and maintains resident and staff files; tracks resident charges and performs billing; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office workflow problems.

• Organizes and maintains resident and staff files
• Tracks resident charges and performs billing functions
• Performs payroll-related functions and assists with benefits administration
• Maintains a professional business office to facilitate smooth community operation and resolves office workflow problems
• Acts as the central point of contact for all job applicants at the community
• Conducts various forms of pre‑employment assessments, post‑employment exit interviews, and other employee onboarding tasks
• Other relevant duties as may be assigned by the Executive Director or designee

• Superior communication skills, with the ability to effectively communicate in English, both orally and in writing
• Resilient, dependable, and punctual, with a professional demeanor
• Ability to self‑manage time and work priorities and provide timely, accurate reporting to the appropriate people
• Adaptable and flexible in response to resident and staff needs
• Willingness to collaborate with others and work as part of a team
• Strong organization and multi‑tasking capabilities
• Compassionate, empathetic, and a careful listener
• Exhibits positive customer service that includes respectfulness, friendliness, and willingness to assist

• High School diploma or GED required;
  Associate’s Degree in Business Management preferred
• Prior office and payroll experience preferred
• Experience with interviewing, training, supervising, and evaluating office staff preferred
• Experience with using various office equipment, computer operating systems, word processing programs, spreadsheets, and e‑mail preferred

$70,000 – $75,000

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record.

No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.