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Member Experience Leader — Retention & Service Excellence
Job in
Whittier, Los Angeles County, California, 90607, USA
Listed on 2026-07-07
Listing for:
Eosfitness
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Eosfitness is looking for a Customer Service Team Leader in Whittier, California, to develop strategies for enhancing the member experience and achieving business goals. You will lead the front desk team while ensuring high retention rates through effective problem resolution and member engagement.
The ideal candidate has leadership experience in customer service, excellent communication skills, and a strong understanding of fitness operations. Benefits include free gym membership and competitive pay.
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