Registered Nurse; RN), Intake Liaison, Home Health

A Licensed Registered Nurse (RN) who, under the supervision of the Clinical Manager, coordinates the timely and accurate flow of clinical information during the referral process. The Home Health Intake Liaison serves as a key point of contact between referral sources, patients, and the agency. This role performs utilization review with a high level of expertise by using criteria that demonstrates medical necessity, physician documentation and knowledge of ICD 10 to achieve reimbursement for services and ensuring appropriate utilization of hospital resources.

This role supports the intake process, coordinates referrals, ensures order accuracy, and builds strong relationships with hospitals, physicians, and community partners to drive census growth and smooth patient transitions into home health services.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital
- Whittier, PIH Health Hospital
- Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services.

The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting‑edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work™. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Excellent interpersonal and relationship‑building skills
• Strong attention to detail and follow-through
• Computer skills with advanced knowledge of Word, Excel, and Power Point
• Ability to prioritize tasks and manage time effectively
• Professional, customer-service–focused demeanor
• Knowledge of durable medical equipment and patient supplies
• Ability to work independently and collaboratively in a fast‑paced environment
• Strong organizational, communication, and multitasking skills
• Must be able to demonstrate sound decision making and prioritization skills
• Familiarity with EMR systems and basic medical terminology

• California RN License
• Bachelor’s Degree of Science in Nursing
• (BLS) Basic Life Support issued by the American Heart Association
• Driver License, Valid and in State
• Automobile Insurance
• 3 years’ experience as an RN

• Home Health or Hospice experience
• Knowledge of Medicare, Medicaid, and commercial insurance guidelines strongly preferred