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Member Team Lead

Job in Wichita Falls, Wichita County, Texas, 76308-1605, USA
Listing for: Sam's Club
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Sam's Club | Medical, Dental, Vision, Rx + 401(k) with match + PTO + 100% Reimbursement of Tuition & Books | 3801 Kell East Boulevard | Responsibilities:
Assist management with supervision of associates by assigning duties and providing guidance;
Communicate goals and feedback; train associates on processes and procedures;
Provide member service guidance and resolve member complaints according to company guidelines;
Promote membership by informing customers about membership types, programs, and benefits; process memberships and upgrades;
Deliver excellent member service by acknowledging members and assisting with purchases and services.
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