Data Center Technician

Operations Technician

Location:

Wichita Falls, TX, USA

Google’s Hardware Operations team monitors the state‑of‑the‑art physical infrastructure that powers Google’s search technology. As an Operations Technician you will install, configure, test, troubleshoot and maintain hardware such as servers and their components, as well as server software such as Google’s Linux cluster.

You will also configure complex components—including networks, routers, hubs, bridges, switches, and networking protocols—participate in or lead small project teams on larger installations, and develop project contingency plans. A typical day involves manual movement and installation of racks; the work can be physically demanding but offers the opportunity to engage with cutting‑edge infrastructure.

• Perform component‑level repairs and troubleshooting on technical equipment.
• Diagnose and troubleshoot operating systems, computer/server hardware, or networking protocols.
• Lift and move up to 50 lb (23 kg) of equipment and perform required physical tasks such as bending, kneeling, climbing, pushing/pulling, and lifting.
• Work non‑standard hours, including weekends, nights, holidays, and shift‑based schedules.
• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward equipment or infrastructure issues.
• Maintain security and integrity of data, tracking various media types to check for standard data security issues in accordance with Google security standards.
• Disassemble specific equipment that has reached its end‑of‑life via part replacement or maintenance within a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

• Bachelor’s degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• At least 2 years of experience diagnosing and troubleshooting operating systems and computer/server hardware or networking protocols.
• Experience performing component‑level repairs and troubleshooting on IT equipment or in a related role such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges and adapt to changes in a dynamic work environment.

US: $86,000 – $119,000 (USD) + 15% bonus target + equity + benefits.

Learn more about benefits at Google.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between the employee and Alphabet Inc. Alphabet Inc. is the sole contractual partner with respect to equity grants. Grants are not guaranteed, are discretionary, subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and the employee’s grant agreement.

Google is a proud equal‑opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.