Parts Counter Salesperson

Job Description Purpose of Position

The Parts Counter Salesperson is responsible for assisting customers and technicians in identifying, procuring, and invoicing parts for heavy‑duty trucks. This role requires strong product knowledge, excellent customer service skills, and the ability to manage parts orders efficiently to support the service department and retail sales.

• Greet and assist customers at the parts counter, in person and by phone.
• Identify correct parts through online systems and manufacturer resources.
• Provide price quotes, availability, and lead times to customers and technicians.
• Process parts orders, invoices, returns, and exchanges accurately.
• Maintain knowledge of heavy‑duty truck parts, accessories, and industry trends.
• Develop and maintain strong relationships with customers and vendors.
• Other duties may be assigned as listed job duties are not comprehensive and should not be construed as such; this job description is subject to change.

• Able to work through multiple transactions and/or interactions simultaneously.
• Knowledge of heavy‑duty truck parts.
• Knowledge of medium‑duty truck parts.
• Basic computer usage and navigation knowledge.
• Able to speak precisely and clearly.
• Detail oriented – verbal, written, and observational.
• Cash handling and balancing.
• Ability to lift up to 50 lbs.
• Frequent standing, walking, and bending.
• Handling parts, tools, and materials regularly.

• High School Diploma or General Education Degree (GED)

• 3 to 6 months previous experience or relatable experience

• Clean MVR record

We offer competitive benefits including a 401k program with company match, medical, prescription, dental & vision insurance, company‑paid life insurance, short and long term disability insurance, paid time off, and a strong commitment to training.

We are an Equal Opportunity Employer. Pre‑employment drug testing/background check will help assure that we build a diverse team of people who can best work with others and serve our customer needs.