APS Investigator Specialist

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance
  —at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional

Title:

APS Investigator Specialist
Job Title:APS INV Specialist II
Agency:Dept of Family & Protectve Svc
Department:Region 2 APS In-Home Dir Del
Posting Number:19143
Closing Date:08/19/2026
Posting Audience:Internal and External
Occupational Category:Protective Services
Salary Range:$3,816.65-$5,921.25
Pay Frequency: Monthly
Salary Group:TEXAS-B-18
Shift:Day
Additional Shift:
Telework:Not Eligible for Telework
Travel:Up to 85%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility

Location:


Job Location City:WICHITA FALLS
Job Location Address:925 LAMAR ST
Other Locations:Vernon
MOS Codes: ,,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0 X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP
12

An APS Investigator Specialist protects the elderly and adults with disabilities who are unable to protect themselves. An APS Investigator Specialist has a very challenging job that can be stressful at times –but there are few occupations that offer more opportunities to learn new things about families, your community and yourself.

Newly hired employees holding a Master's Degree in Social Work qualify for an automatic starting salary increase of 6.8%.

HELP US MAKE A DIFFERENCE:

• Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.
• Provides services after normal working hours and on weekends to maintain 24 hour coverage, including receiving reports of alleged abuse, neglect or exploitation.
• Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.
• Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.
• Makes presentations and participates in community awareness and related activities to inform the public about the program.
• Prepares routine, statistical, and special reports for management.
• Serves in lead capacity in absence of supervisor.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.