Front Desk Coordinator

Job Location:

Wichita, KS 67212
Position Type:
Full time (FT)
Salary Range: $16.00 - $22.00 hourly

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This role focuses on delivering exceptional patient care and operating the front office efficiently.

• Welcoming and checking in patients with a friendly, professional attitude
• Checking out patients, reviewing treatment plans, financial information, and follow-up instructions
• Scheduling appointments and managing provider schedules efficiently
• Coordinating referral management and communicating with referring offices
• Verifying insurance benefits and obtaining necessary information prior to appointments
• Preparing and creating patient charts to ensure accurate and organized records
• Answering phones and assisting patients with inquiries and appointment requests
• Maintaining accurate patient information and documentation
• Supporting day-to-day front office operations in a fast-paced environment
• Collaborating with clinical and administrative team members to ensure excellent patient care

• High school diploma or equivalent (required)
• 1+ years experience in a medical or dental office (required)
• Advanced multi-line phone management skills with high call volume
• Strong appointment scheduling accuracy, especially for surgical procedures
• Excellent verbal and written communication skills with a patient-focus
• Proficiency with computers and practice‑management software; ability to learn new systems quickly
• Strong organizational skills; ability to manage referrals, track documentation, maintain orderly front‑desk processes
• Team-oriented attitude, willingness to collaborate and support the team
• Ability to work effectively in a fast‑paced setting and balance multiple responsibilities
• Reliability in managing time‑sensitive tasks and supporting daily clinic operations
• Experience in dental or healthcare office (preferred), knowledge of insurance verification and scheduling systems (plus)
• Positive customer service and communication skills, attention to detail, and multitasking ability

• Health, Dental and Vision Insurance
• 401(k) Retirement Plan
• Bonus potential
• Continuing education opportunities
• Supportive and professional team environment
• Paid time off
• Life insurance

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.