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Workforce Planner: Staffing & SLA Optimizer
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-02-16
Listing for:
MCI
Full Time
position Listed on 2026-02-16
Job specializations:
-
Business
Business Systems/ Tech Analyst, Data Analyst
Job Description & How to Apply Below
A leading tech-enabled services company in Wichita is seeking a WFM Analyst to monitor staffing and performance metrics throughout the day. This role involves making timely adjustments to staffing plans and enhancing service delivery through analytics. The ideal candidate has experience in workforce management, strong analytical skills, and proficiency in WFM systems. Join a dynamic team focused on customer experience and operational excellence.
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