Business Development Representative

Business Development Representative page is loaded## Business Development Representative locations:
Wichita KStime type:
Full time posted on:
Posted Yesterday job requisition :
JR100132
*
* Job Title:

** Business Development Representative
** Department:
** Business Development
** Job Status:
** Exempt
* * Compensation:
**** Direct Reports:
** No
* * COMPANY OVERVIEW
** Cross Country Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
*
* JOB TITLE:

** Business Development Representative
** DEPARTMENT:
** Business Development  
** JOB STATUS:
** Exempt  
** SALARY RANGE:** $60,000-$75,000 + Incentive (Depending on skills and knowledge) + uncapped commissions  
*
* LOCATION:

** Wichita, KS (Remote)
- * Must be located in or near Wichita
* *
* REPORTS TO:

** Regional Sales Director  
** DIRECT REPORTS:
** No
* * JOB SUMMARY
** Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention.

You'll work with in a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages.

Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company.

No logistics experience is required, as comprehensive training is provided.
** ESSENTIAL JOB DUTIES
*** Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period)
* Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements
* Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors
* Manage 3-week conversion period with systematic follow-up and proactive customer engagement
* Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support
* Maintain 50+ retained customer relationships with consistent touchpoints and value-added service
* Use CRM daily to track all activities, opportunities, and customer interactions accurately
* Follow established sales process and complete assigned tasks within company systems
* Coordinate with operations, customer service, and claims teams to resolve issues
* Target: $750k annual revenue growth (8-10 new $50k+ customers per year)
** SUCCESS METRICS
*** Pipeline:
Minimum 4 qualified opportunities at all times
* Activity: 5 new leads qualified per week
* Conversion: 8-10 new customers per year ($50k+ annual revenue each)
* Retention: 99%+ customer retention rate
* Revenue Growth: $750k annual incremental revenue
* CRM Compliance: 100% opportunity and activity tracking
** MINIMUM REQUIREMENTS
*** No prior logistics or LTL experience required - we provide comprehensive training
* B2B sales experience preferred but not required
* Comfortable with technology: CRM systems, mobile applications, Microsoft Office
* Strong organizational skills and ability to work within structured processes
* Self-motivated with ability to work independently
* Valid driver's license and reliable transportation
* Bachelor's degree preferred but not required
** WHAT WE OFFER
*** Year 1 total compensation potential: $75-90k
* Top performers earn $100k+
* Comprehensive…