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Senior Connect Lead - Community & Customer Experience
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-09-03
Listing for:
Evergy
Full Time
position Listed on 2026-09-03
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Evergy in Wichita, KS is seeking a Sr. Connect Specialist for Evergy Connect to build strong relationships with customers and community partners.
You will lead the Connect team, handle escalations, and work with managers to mitigate negative trends while training teammates on customer systems. The role focuses on educating customers about energy efficiency programs, guiding them to self-service options, and delivering high-quality service in person at residential and small commercial sites.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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