Relocation Manager

Company Description

Safe Haven Security Services, LLC, established in 1999, is the nation’s largest ADT-authorized dealer, trusted by homeowners and businesses nationwide. Headquartered in Kansas City, MO, the company operates from more than 100 office locations across over 40 states, offering extensive coverage and local support. Safe Haven partners with leading technology providers such as Johnson Controls, , and Qolsys to deliver advanced smart home and security solutions.

As the exclusive smart home integrator for D.R. Horton, the largest home builder in the U.S., Safe Haven is a key innovator in smart home automation and protection. The organization is driven by a mission to protect families by connecting them to their homes through customized, comprehensive smart home solutions.

The Relocation Manager is a full-time, on-site role based in Wichita, KS, responsible for coordinating and overseeing relocation processes for team members and operational needs. This role manages end-to-end corporate relocation activities, including planning moves, coordinating logistics, and ensuring compliance with company policies and timelines. The Relocation Manager communicates regularly with employees, internal stakeholders, and external vendors to provide clear guidance, address questions, and resolve issues.

Daily responsibilities include tracking relocation milestones, maintaining accurate documentation, monitoring budgets, and supporting a positive relocation experience that aligns with Safe Haven’s customer-focused culture. The position also requires continuous evaluation of relocation procedures to improve efficiency, consistency, and satisfaction for relocating personnel.

• Demonstrated expertise in Global Mobility and Corporate Relocation practices, including policy administration and end-to-end move coordination.
• Strong Communication skills, with the ability to convey information clearly, manage expectations, and collaborate effectively across teams.
• Proven Customer Service and Customer Satisfaction focus, ensuring supportive, responsive, and solution-oriented interactions with relocating employees.
• Experience with vendor management, logistics planning, and basic budgeting or cost tracking related to relocation programs.
• Organizational and time management skills, with attention to detail and the ability to handle multiple concurrent relocations.
• Proficiency with common office software (e.g., Microsoft Office or Google Workspace) and comfort working with tracking and reporting tools.
• Ability to work on-site in Wichita, KS, and build strong working relationships with local and remote stakeholders.
• Relevant experience in HR, operations, or mobility coordination; a bachelor’s degree in Business, Human Resources, or a related field is preferred but not required.