Internship - ProAdvantage

2027 Internship - Pro Advantage

Description

Why This Internship

As an intern with Textron, you’ll gain hands‑on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

JOB SUMMARY:

Textron Aviation Parts Distribution is looking for an intern to use and develop their Customer Relations and organizational skills through support of our Pro Advantage team. Learn the skills necessary to support Aftermarket Customer Experience, including warranty & programs administration, parts sales support and account management.

JOB RESPONSIBILITIES:

• Learn to assist in identifying and coordinating the major maintenance events required for Programmed engines and APU’s.

• Support the efforts to identify most cost effective and efficient approach for fulfilling required maintenance activities and the customer’s expectations.

• Develop an understanding of Pro Advantage programs, including claims management and negotiation of disputed items to an equitable settlement consistent with Textron Aviation policy and customer service objectives.

• Work with different capabilities within the organization to enrich customer experience.

• Learn how to properly maintain files, customer documents, and aftermarket program contracts.

• Participates in and tracks assigned projects within Pro Advantage team.

• Through various support projects, develop an understanding of Pro Advantage policies and practices.

• Identify ways to support Customer desired solutions in accordance with the Customer’s requirements.

• Build and maintain strong relationships with customers to ensure timely delivery of goods and services.

Qualifications

EDUCATION/

EXPERIENCE:

Pursuing a Bachelor’s Degree in:

• Business Administration

• Aviation Management

• Supply Chain

• Or other related field

QUALIFICATIONS:

• Excellent verbal and written communication skills

• Organized and action oriented

• Strong interpersonal and problem solving skills

• Collaborates and easily gets along in team-based environments

• Strong customer-oriented skills

• Excellent organizational skills

• Computer Proficiency (MS Office, CAD, etc.)

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F‑1 students and J‑1 exchange visitors who will need employment sponsorship.

Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

This internship is more than a summer experience — offering mentorship, training, and meaningful, hands‑on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Our benefits include:

• Paid, full‑time 10-week summer internship with a prepaid stipend

• Mentorship, training, and development opportunities

• Real project work and hands‑on experience

• Service time credited toward 401(k) vesting upon full‑time employment

• Alternative work schedules at select locations

About Textron

Textron is a global Fortune 500 company with a diverse portfolio…