Valet Attendant - Wichita,, KS
Listed on 2026-07-07
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Posted Monday, February 9, 2026 at 6:00 AM
Parking Management Company (PMC) is a national leader in hospitality‑focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self‑parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest‑first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high‑touch service to partners and guests alike.
Learn more:
Hospitality Valet Attendant – Luxury Hotels, Resorts & Events Department:
Valet Parking Operations
Reports directly to:
Guest Service Coordinator
Schedule:
Full Time / Part Time
Status:
Non‑Exempt
Compensation:
Valets can average $13.00 - $20.00+ per hour (after tips and base pay combined). Rates can vary by market / Tips based on service performance and customer interactions.
As a Valet Attendant, you are more than just someone who parks cars—you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail.
Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience.
The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally. Valet Attendants are expected to follow all company policies, operate vehicles with care, and contribute to seamless, high‑quality guest experience.
Dutiesand Responsibilities
- Vehicle Inspections: Conduct vehicle damage inspections and document parking locations on claim tickets.
- Safety: Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
- Compliance: Maintain compliance with attendance and time‑keeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
- Housekeeping: Keep valet areas clean, organized, and presentable at all times.
- Customer Service and Teamwork: Handle challenging situations with professionalism, resolve problems promptly, and ensure high‑quality service. Balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
- Attendance and Professionalism: Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
- Additional Responsibilities: Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs. Attend required staff meetings and complete all assigned training modules on time.
Competency/
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education/
Experience:
High school diploma or general education degree (GED); customer service experience preferred; customer service attitude and a willing, helpful demeanor are mandatory.
Certificates and Licenses: A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three‑year period. Candidates must also pass and maintain a clean background check. No special certifications are necessary for this position.
Hospitality, Customer Service and Communication: Provide exceptional…
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