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Student Loan Call Center Counselor
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-08-03
Listing for:
ECMC Group
Apprenticeship/Internship
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
ECMC Group, a nonprofit focused on helping students succeed, seeks a Call Center Specialist to engage student loan borrowers. Under supervision, you will discuss repayment options and help keep loans current through payments, forbearance, or deferment.
The role involves outbound calls, handling inquiries by phone, mail, and email, documenting borrower interactions, and staying informed on loan laws and deferment options.
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