TAP Outreach and Retention Programming Manager

Department: Teacher Apprenticeship Pathways, Literacy, and Special Education

Campus

Location:

Wichita, KS - WSU Main Campus

Hire Type: Full Time

Pay: Range begins at $22 per hour and is commensurate with experience

Work Schedule: Typically Monday through Friday 8am-5pm, with flexibility for evening student meetings; work is performed on-site and in person.

Export Compliance Requirement: No export control requirement.

Teacher Apprentice Program (TAP) students are all paraprofessionals or teachers of record throughout Kansas. TAP faculty and staff aim to provide support to all students as they progress through TAP. The Outreach and Retention Specialist plays a key role in this supplemental and ongoing support, including providing a network of support services for financial hardships, academic failure, mental/physical health issues, or any other reasons that lead to a student potentially leaving the program.

One of the university’s most important goals is to increase persistence rates of students. The specific strategies that are linked to this goal include the need to provide outreach for students, consistently engage in dialogue around best practices for student success, and to support our first-generation students with research-based practices. The TAP Outreach and Retention Specialist would be dedicated to providing these supports for students and assisting with the recruitment of new TAP students.

The retention specialist will coordinate support services for students as well as personally support students through the use of research-based practices. TAP is a fully-online program which continues to grow, with over 600 students throughout the state of Kansas. The outreach and retention specialist is a vital liaison between students, WSU supports, TAP supports, and the TAP Leadership and advising teams.

Serving as a consistent contact throughout the program to provide specific TAP supports, as well as a being a proponent of online learning, alternative teacher certification pathways, and an innovative mindset will allow the specialist to best serve TAP students.

Provides program leadership by coordinating and administering the activities of advising services and programs including advising students concerning their academic plans, progress, and academic and career goals in order to assist students in making personal education decisions and meeting graduation requirements. Assists with the development of department objectives that align with University goals.

Develops and coordinates technical aspects of advising to include implementing and maintaining policies, objectives, projects and short and long range planning to accomplish goals. Establishes evaluation processes and analyzes data to determine achievement with assigned goals and compliance with rules and regulations. Provides feedback on advising and academic programs. Oversees the daily operations of staff connected to advising, ensuring compliance with the University, state, and federal laws, policies, and regulations.

Provides advising for a variety of fields which includes acting as a liaison with other offices that student support services. Serves as a resource person to faculty and others with regard to all academic policies and procedures. Conducts seminars, workshops and/or orientation sessions for students on academic, career and personal success strategies and other group activities. Provides student support with life skills development, identification and elimination of retention barriers and academic programs.

Facilitates connections with campus and community services and resources when needed. Provides support on program-specific strategic enrollment management and retention goals and initiatives. Identifies specific student populations, conducts outreach campaigns and supports campus-wide retention initiatives.

The TAP Outreach and Retention Specialist provides supplemental, proactive support to assist students in making personal & educational decisions to achieve their academic and career goals. The TAP Outreach and Retention Specialist utilizes program and individual student…