Community Engagement Associate; Workforce Alliance of South Kanas; ACC

Community Engagement Associate

The Community Engagement Associate will support staff-led efforts that expand access to digital skills training and increase awareness of workforce development services throughout south central Kansas. Under the guidance and supervision of Workforce Alliance staff, the Member will assist with digital skills education, community outreach, customer engagement, workshop delivery, resource navigation and referral support, referral coordination, and data collection activities. Through these efforts, the Member will help connect community members to resources that support digital literacy, employment opportunities, and workforce participation.

Key responsibilities include delivering digital skills, workforce readiness, and employment-related workshops for job seekers and community members using program-approved curriculum, materials, and service delivery procedures under staff supervision. Additionally, the Member will assist with outreach efforts by sharing information and/or delivering presentations about Workforce Center services and resources at events and community activities. Support customer engagement activities, including meeting with customers for digital skills training, providing program information, and connecting individuals to appropriate services and resources using established referral processes and without determining eligibility for services or benefits.

Participate in community partnership and stakeholder engagement efforts that increase awareness of workforce and digital skills programs and support community participation in approved service activities. Collect, organize, and maintain service-related data, attendance records, and other documentation to support reporting requirements and program evaluation activities under staff oversight. Help prepare and maintain training materials, outreach resources, and workshop supplies that directly support approved service activities.

Participate in Ameri Corps service activities, trainings, and professional development opportunities, and share observations and recommendations with staff to support continuous improvement efforts consistent with approved program scope and Member responsibilities.

All functions and activities performed by the Ameri Corps Member are completed under the guidance, supervision, and direction of program and host site staff.

Learning and development opportunities as an ACC Member include a two-week-long virtual orientation with the national cohort to kick off the service year. A week-long, in-person national Winter Institute convening with your ACC cohort — travel, lodging, and a per diem stipend are fully covered. Twice-monthly virtual training on skills for service, including project management, asset-based community development, grant writing, and serving vulnerable populations, plus self-paced curricula with opportunities to earn badges and credentials.

A structured community listening tour at the start of service to understand local needs, assets, and opportunities. Dedicated 1:1 support from a Lead For America Program Coordinator and twice-monthly peer pod meetings for networking and professional development. Access to a national network of ACC Members, alumni, and community partners.