Field Service Engineer

Field Service Engineer Join our team as a Field Service Engineer specializing in Aircraft Power Systems. You'll be the technical expert customers rely on-providing real-world support across our product lines. If you're energized by troubleshooting complex systems, delivering a standout customer experience, and partnering with internal teams to drive rapid resolution, this role is built for you. Required Skills: To be successful in this position, you should have:

• Minimum 5 years of direct aviation experience and technical support experience in a customer support environment
• Extensive knowledge of aircraft electrical systems and strong troubleshooting/problem-solving skills for installation and operation
• Experience conducting tests and inspections of avionics and electrical systems to evaluate field function and operation
• Knowledge of aviation certification requirements including relevant disciplines such as:
  • DO-160
  • DO-254
  • DO-178
  • DO-311a
  • As they relate to TSO, Type Certification, or Supplemental Type Certification activities
• Experience with:
  • FAR Part repair station requirements
  • FAR Parts 91, 23, and 25 operations
  • Current FAA and EASA requirements
• Proficiency with Microsoft Office and CRM systems
• Strong attention to detail, with an ability to stay organized, focused, and results oriented
• Demonstrated problem-solving, critical thinking, and prioritizing skills
• Excellent verbal, written, and interpersonal communication
• Comfort with a work style that includes spending most of the day on the phone from an open office environment

Nice to Have Skills: We'd especially value candidates who also have:

• Working familiarity with aircraft instruments and avionics to provide backup technical support
• Knowledge of FAA Special Conditions
• Bachelor's degree in a related field
• FAA A&P and/or pilot certification
• Travel: Up to 15% as needed to meet business requirements
• Must be able to maintain accurate and complete records of service and support communications
• Must be able to support product installation, configuration, operation, and management through a primary technical support role
• Participate in industry trade shows as required

What You'll Do:

• Diagnose customer issues, determine the action required, and drive resolution using company databases, customer information, and collaboration across departments
• Serve as a primary technical interface for installation, configuration, operation, and management of products
• Assist with development of technical sales presentations for customer meetings and industry events
• Monitor field data for reliability trends and proactively coordinate with Quality and Engineering for root cause analysis and resolution
• Track support cases to ensure timely resolution and effective follow-through
• Maintain accurate records of service and support communications
• Support industry events and participate in trade shows as required

If you're ready to bring your aviation expertise to impactful field support and help customers move faster with confidence, apply now and take the next step in your career.

Estimated Min Rate: $75000.00
Estimated Max Rate: $95000.00

What's In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you.

Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• Met Life Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note:

Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct,…