Sr. Applications Engineer, FM&I

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Full-time Professional Great Plains Industries, Inc., Wichita, KS, US

24 days ago Requisition

Great Plains Industries – Wichita, KS
Full Time | Onsite | 10–15% Travel

At Great Plains Industries (GPI), engineering excellence and entrepreneurial spirit are part of our DNA. As a leader in flow meter technology and cloud‑connected fluid management solutions, we thrive on creating products that help move industries forward. Our FLOMEC Flow Meter & Instrumentation team is looking for a highly skilled, customer‑focused Senior Applications Engineer who enjoys solving complex challenges, influencing product design, and serving as the technical authority for advanced applications.

If you’re energized by autonomy, technical depth, and meaningful customer impact, this is a great opportunity to grow with a company rooted in innovation and ready for the future.

The Senior Applications Engineer is the go‑to expert for flow meters and cloud‑connected measurement and fluid management solutions. Operating with a high degree of autonomy, this role leads complex customer applications, advanced integrations, and non‑standard technical solutions. You will support strategic sales opportunities, collaborate on product direction, provide top‑tier escalated support, and mentor technical team members—playing a key role in ensuring FLOMEC continues to deliver world‑class solutions.

• Analyze complex customer applications, define optimal technical solutions, and guide strategy during the sales process
• Serve as technical lead for high‑value OEM and enterprise accounts
• Provide expert consultation on system‑level design, feasibility, and trade‑offs
• Troubleshoot flow meters and cloud‑connected products via phone, email, video, and occasional on‑site visits
• Support warranty and return evaluations in partnership with internal teams
• Provide live, real‑time support for installation, configuration, and system setup
• Act as the final escalation point for advanced hardware, software, and system integration issues
• Lead root‑cause analysis and collaborate with Engineering, Quality, and Product teams to drive long‑term solutions
• Mentor Product Technical Support team members and help develop their technical capabilities
• Lead or co‑facilitate advanced technical training for internal teams, distributors, and key customers
• Troubleshoot multi‑vendor systems involving PLCs, SCADA, FMS, and control loops
• Recommend non‑standard or customized solutions that balance technical risk and business value
• Provide structured, actionable feedback to Product Management and Engineering for roadmap planning
• Represent GPI as a technical ambassador at trade shows, customer visits, and industry events
• Document activities using CRM, ERP, and collaboration tools
• Develop advanced application notes, diagrams, and technical guidance
• Identify documentation gaps and create materials to prevent recurring support issues
• Adhere to all safety requirements, company policies, and ethical standards

This job description is not all‑inclusive. Other duties may be assigned as needed.

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related technical field
• 7+ years in applications engineering, technical sales support, or systems engineering within industrial products
• Proven experience as a technical lead or escalation resource in customer‑facing environments
• Strong written and verbal communication skills
• Experience using CRM/ERP tools to document activities
• Mechanical and…