WSU General Student Ticketing/Development Staff
Listed on 2026-08-13
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Entertainment & Gaming
Customer Service Rep, Event Management & Planning
Department
Wichita State Intercollegiate Athletic Association
Campus LocationWichita, KS - WSU Main Campus
Hire TypePart Time
Pay$10/hour
Work ScheduleM-F, Flexibility to work evenings, weekends, & holidays.
Export Compliance RequirementNo export control requirement.
Job StoryWichita State athletics is searching for professional,service-focused individuals for our ticketing/development team. Wedeliver memorable experiences that connect all to Shocker Nation through a shared sense of pride and passion. Ticketing/development staff is responsible for providing high-level customer service toWSU Athletics stakeholders while executing day-to-day functions of intercollegiate athletics revenue generation practices.
Job SummaryA student assistant will carry out administrative and technical tasks requested by a supervisor. Depending on the area the studentassistant is employed in, they may assist and mentor other studentsor provide support throughout the campus in various forms.
Job Duties- Make outbound phone calls and handle inbound phone calls, as necessary.
- Work external events to include all WSU ticketed home events andselect hosted events at WSU.
- Handle conversations in person and over the phone with donors andseason ticket holders during office hours.
- Projects as assigned by Revenue Generation Leadership
High School diploma or equivalent. Enrolled in a minimum of 6credit hours at Wichita State University.
Additional Requirements- Ability to work nights and weekends.
- Ability to stay in one position for long periods of time.
- Be responsible and organized with time.
- Ability to handle cash and balance.
- Ability to handle difficult conversations and situations when necessary.
This is specific to each position and department. See additional requirements and preferences.
Preferred QualificationsPrevious experience in a Sales and Customer Service Environment.
Additional InformationStudents will carry out administrative and technical tasks as itrelates to functions of athletics ticketing and development. This includes but is not limited to customer service conversations,interacting with and problem-solving for stakeholders at WSUAthletics events, and maintaining a first-class experience for allWSU patrons.
Physical Requirements- Ability to remain in a stationary position. Frequent 60-90%
- Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators.
Frequent 60-90% - Ability to communicate with others and accurately exchange information. Frequent 60-90%
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