AVP, Collateral Operations

Responsibilities

• Monitor workflow to ensure staff is adequately utilized
• Manage research requests, supporting Portfolio Management team in addressing borrower, investor, or 3rd party inquiries
• Train new team members
• Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements
• Review 3rd party reports (i.e., appraisal, site inspection, seismic report, zoning report, engineering and environmental reports) to determine property specific requirements
• Make written and verbal contacts for vendors supporting the Collateral Operation’s functions
• Perform or manage the preparation of loan escrow statements
• Administer protective advances
• Monitor outstanding collateral related requests and perform follow up as necessary to ensure timely replies / completion
• Analyze and interpret legal documents associated with loan/lender specific requirements
• Review and approve procedures related to operations in the Collateral Operations scope
• Represent Situs in resolving non-compliant issues through verbal and written communication with both internal and external parties
• Periodically evaluate resources to ensure that specific goals and deadlines are achievable
• Perform QC on completed product and communicate results to team members
• Stay abreast of changes in industry standards
• Prepare outbound wires and manual checks for payments
• Provide liaison support to the Treasury Manager
• Other activities as may be assigned by your manager.

• Bachelor’s degree;
  Preferred Field of Study: real estate, finance/accounting, business or equivalent combination of education and experience
• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent
• 5 years’ experience in commercial real estate, cash management, loan servicing, escrow management
• High comfort level with use of various industry related software systems
• Strong attention to detail and accuracy
• Strong leadership skills
• High degree of professionalism
• Ability to work as a team player
• Pro-active approach to problem recognition and resolution