Cash Applications Specialist

We're looking for a detail-oriented Cash Applications Specialist to join our team. In this role, you'll accurately post daily customer payments — checks, ACH, wire, and other electronic payments — and reconcile those postings against bank activity each day. This position is focused on payment processing and reconciliation and does not include accounts receivable, billing, or collections duties.

• Accurately post a high volume of daily payments — checks, ACH, wire, and other electronic payments — to the correct customer accounts in a fast-paced environment.
• Balance individual batches and daily cash postings against bank account activity to ensure full reconciliation.
• Deposit checks received using a bank check scanner and process returned checks.
• Download daily bank deposits and distribute bank correspondence to the appropriate locations.
• Perform calculations as needed to distribute payments and adjustments to the proper accounts.
• Maintain accurate Excel spreadsheets to track and balance posted activity.
• Research and respond to payment inquiries from internal and external customers.
• Collaborate with a team of Cash Applications Specialists to share and balance the daily posting workload.
• Follow standard work procedures and maintain compliance with company policies.

• Prior banking, cash application, or basic understanding of debit and credit accounting entries.
• Experience posting incoming ACH and wire payments preferred.
• Excellent customer service skills — you’ll regularly interact with customers and internal teams to research and resolve payment questions, so professionalism, patience, and clear communication are essential.
• High school diploma or equivalent.
• Strong basic math skills with excellent attention to detail and accuracy.
• Proficient in 10-key by touch.
• Strong computer and data entry skills, including importing and converting data files (e.g., CSV to Excel).
• Proficiency in Microsoft Office and Excel, with experience using Microsoft One Drive.
• Strong organizational skills and integrity.
• Ability to work well in a team environment; daily posting workload is shared, so communication and coordination are key.
• Adaptable and open to change — this role and its processes continue to evolve, so a willingness to learn new tools and adjust to shifting priorities is important.
• Willingness to follow company procedures for securely handling cardholder data (PCI compliance training provided).