Human Resources Business Partner II

Location

Wichita, KS

Full‑Time

Salary + Bonus

• Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement
• Paid Time Off:
  Earn PTO and paid holidays.
• Incentives & Rewards:
  Daily, weekly, and monthly contests with cash bonuses and prizes.
• Health Benefits:
  
  Comprehensive medical, dental, and vision coverage after 60 days.
• Retirement Savings:
  Available retirement savings programs.
• Disability Insurance, Life Insurance, Supplemental Insurance.
• Career Growth:
  Internal promotion focus.
• Paid Training:
  Earn while you learn new skills.
• Fun, Engaging Work Environment with a Casual Dress Code.

No Resume Required;
On‑site Interview.

MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet diverse client needs. This full‑time, on‑site Human Resource Business Partner role focuses on driving people initiatives, providing internal HR support, and enhancing HR processes within a rapidly expanding organization.

• Provide general HR support in collaboration with operations teams.
• Partner with remote HR teams and the HR Manager to address HR‑related matters and initiatives.
• Align HR strategies with business objectives and recommend improvements.
• Promote employee engagement through a proactive, hands‑on approach (including remote interactions).
• Adapt to a fast‑changing work environment influenced by economic and policy shifts.
• Drive innovation in HR practices and process improvements.
• Lead employee relations, retention, and recognition programs.
• Manage a high‑volume workload and multiple priorities effectively.
• Demonstrate strong organizational and interpersonal skills.

• Minimum 1 year of experience in an HR Business Partner or related HR/operations role.
• Some undergraduate‑level education.
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Familiarity with training tools and techniques.
• Strong conflict resolution skills (employee and customer issues).
• Effective time management, planning, and multitasking abilities.
• Strong written and verbal presentation skills.
• Ability to thrive in a fast‑paced, professional environment.
• Skilled in planning, coordination, and adapting to various learning styles.
• Comfortable giving and receiving constructive feedback.
• Ability to prioritize tasks and meet deadlines efficiently.

• Experience in military or government (local, state, or federal) environments.
• Background in contact center operations.
• Degree from an accredited two‑ or four‑year college or university.
• SHRM‑SCP or equivalent HR certification.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit up to a Level II background and/or security investigation with a fingerprint; offers contingent on results.
• Must be willing to submit to drug screening; offers contingent on results.

Starting compensation is based on experience. MCI offers a competitive salary, performance‑based bonuses, and a comprehensive benefits package designed to grow with you over time.

The job is performed in a professional office environment. The employee will be largely sedentary, sitting/standing for long periods while using a computer and telephone headset. Occasional movement, reaching, and lifting up to forty (40) pounds are required.

Consistent with the Americans with Disabilities Act (ADA), MCI provides reasonable accommodations when requested by a qualified applicant or employee with a disability unless undue hardship occurs.

MCI embraces diversity and maintains a work environment free from discrimination. All aspects of employment at MCI are based solely on merit and qualifications. MCI does not discriminate on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws.

MCI will consider qualified applicants with criminal histories in accordance with local and federal requirements.

Purpose of the above job description is to provide a general overview. It is not an all‑inclusive list of duties, responsibilities, or qualifications. The employer may revise this description at any time. Either party may terminate employment at any time for any reason.