Mobility Engineer

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Mobility Engineer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long‑term, onsite client service delivery.

Work on assigned mobility and collaboration projects (i.e. Microsoft Teams, Workspace One) to help integrate enterprise applications on mobile devices (Android, Zebra). You will work closely with key business stakeholders to support the following key activities:

• Provide incident support for mobility solutions across retail and non‑retail environments, ensuring timely restoration of service and adherence to SLAs.
• Troubleshoot and resolve issues impacting mobile devices, peripherals, and mobility management platforms, coordinating with network, security, and endpoint teams as needed.
• Support ongoing mobility rollouts in retail stores and office locations, including deployment planning, staging, enrollment, validation, and post‑deployment stabilization.
• Assist in automation of deployment and operational tasks to improve rollout speed, consistency, and repeatability.
• Perform design and build activities for large mobility initiatives, including configuration baselines, profiles, policies, and device standards.
• Support and administer Workspace ONE, including device enrollment workflows, app distribution, compliance policies, and remote troubleshooting actions.
• Provide support for Samsung phones and tablets, including configuration, connectivity troubleshooting, and remediation of device‑specific issues.
• Support Zebra hardware including TC devices, mobile printers, and tablets, ensuring device readiness for store operations and business workflows.
• Participate in change and release activities for mobility configurations and application deployments, following appropriate governance and validation practices.
• Document deployment procedures, troubleshooting steps, known issues, and support processes for internal knowledge sharing.
• Work independently with minimal supervision while managing multiple priorities and delivering measurable outcomes.
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

AI & Engineering leverages cutting‑edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission‑critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Engineering as a Service provides complete design, implementation, and technology operations, leveraging our core engineering expertise. We transform engineering teams, modernize technology, and deliver complex programs with a product engineering approach. Our flexible delivery models‑traditional teams, pools, or pods‑are tailored to each client's needs, offering engineering‑led advisory, implementation, and operational capabilities to accelerate innovation.

• 5+ Years Workspace ONE (VMware Workspace ONE UEM) administration/support (enrollment, profiles, policies, compliance, app deployment, troubleshooting)
• 5+ Years Support for Samsung phones and tablets (configuration, enrollment, policy/app issues, connectivity, security/compliance)
• 5+ Years Support for Zebra hardware: TC devices, mobile printers, and tablets (device setup, connectivity, app/peripheral troubleshooting)
• 5+ Years Experience providing mobility/endpoint support…