Treasurer Application Specialist

Responsibilities

• Provides hardware and software technical support to all tag office staff
• Ensures a timely resolution and a positive support experience by identifying, prioritizing, and communicating issue resolution
• Performs follow-up assessment of previously resolved issues
• Answers questions, provides training, and resolves specific problems
• Liaise with the outside County software vendors
• Build and configure desktop and laptop systems according to county standards and user requirements
• Install and set up desktops, printers, scanners, and other peripheral devices
• Provide in-person, telephone, or remote technical support for hardware and software issues
• Create and maintain user IDs and passwords
• Provide training and program support for software
• Address research, error correction, and maintenance issues
• Assist with Lien Holder master maintenance and error correction
• Maintain and research records to create yearly billing for antique vehicles

• High School Diploma or equivalent
• Two years of experience in IT Network, IT Security, or a related field
• Valid US driver’s license without restrictions and current proof of automobile insurance
• Two or more years’ experience supporting web/SharePoint/tax systems applications (preferred)
• Bachelor’s degree in Computer Science, Information Systems, or a related field (preferred)
• COMP TIA A+ (preferred)